Frequently Asked Questions

     

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    How do I request tear pages?


    Tear pages may be requested by calling DMI, faxing the tear page request form to DMI @ 816-537-7951 or by email.  

     

    How do I submit directory requests?


    Requests may be submitted by email or by calling DMI @ 816-537-7950. Anyone can help you. 

     

    How do I opt in or out to receive directories when they publish?


    Please email to opt in or out.   

     

    Where do I send artwork?


    Artwork may be emailed to ART or mailed to DMI.

     

    How do I get Late Order Approval (LOA)?


    Call DMI @ 816-537-7950 and ask for the publisher's marketing representative or manager.  

     

    Who do I contact about errors and/or omissions?


    Please contact Bridget by email or by phone at 816-537-7950.  

     

    Who do I contact regarding special discount programs?


    Please contact the publisher's marketing representative. See link on publisher page for the appropriate representative.    

     

    Who do I contact regarding questions on invoices and payments?


    Please contact Bridget by email or by phone at 816-537-7950. 

     

    Do you accept 3235's?


    We accept 3235's only for the following publishers - Arvig Media & Data Publishing. 

     

    Who do I contact about local to national transfers?


    Please contact marketing manager Tammy Gann. Please include in your email a letter of authorization from your national client as well as a list of affected directories    

     

    Who do I contact about national to local transfers?


    Please contact marketing manager Tammy Gann. Please include in your email a letter of authorization from your national client as well as a list of affected directories    

     

    Are tear pages online?


    A link to online directories may be found on the publisher page for the following publishers. ADs Parish, AJL Communications, ATD Austin, Advantage Pages, Bridgerland Phone Book, Data Publishing, Eagle Publications, ETC Communications, Haines Publishing, Home Town Directories, Impact Directories, Local Media Link, Northern Directory Publishing, Phone Directory Services, Tarheel Pages 

       

    Where can I get ad specs?


    Each publisher's page has a link to ad specifications.    Back to top

     

For questions not answered above please contact DMI via email or call DMI at 816-537-7950.